Privacy Policy

Privacy Policy

1 Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically analysed. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

Your surfing behaviour will only be analysed if you have given your consent to this in our Consent Manager. You can subsequently adjust your settings by clicking on the cookie symbol at the bottom of the website.

2 General notes and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is

ACID21 GmbH
Ebertystr. 21
10249 Berlin
phone: +49 30 60985298-0
Email: berlin@acid21.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Any processing of your data that goes beyond what is technically necessary will only take place with your express consent. You can revoke any consent you have already given at any time. You can subsequently adjust your settings by clicking on the cookie symbol at the bottom of the website. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

3 Data protection officer

GData protection officer required by law

We have appointed a data protection officer for our company.

Frank Minkenberg
ACID21 GmbH
Ebertystr. 21, 10249 Berlin
‍
phone: +49 251 5908912
Mail: datenschutz@acid21.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, telephone and fax numbers).

4 Data collection on our website

1 Log files

a. Data processing

If you visit our website for information purposes only, i.e. if you do not register or transmit data in any other way (e.g. via a contact form), the following information is automatically transmitted from your browser to our server: ‍
‍
- IP address of your end device - information about your browser
- Name of the website from which you are visiting us
- Name of the accessed offer page (URL) or the accessed file
- Date and time of your visit
- Status information such as error messages
- Transferred data volumes and the access status (file transferred, file not found, etc.)

This data is stored on the servers of our hosting provider for 12 months. The IP addresses are stored in pseudonymised form. It is not possible to identify a person from this data.

b. Purposes and legal basis

When you visit this website, we use the IP address and the other data automatically transmitted by your browser to our server under section 4. 1 a in order to
‍
- (i) provide you with the requested content
- (ii) ensure the security and stability of our website and track unauthorised use
- (iii) to enable convenient use of our website.
‍
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data processing purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

c. Storage period

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses are anonymised by deleting the last eight bits so that it is no longer possible to identify the calling client.

2 Hosting

When you visit our website, content from the American company Webflow, Inc. 398 11th St., Floor 2, San Francisco, CA 94103, USA is transmitted. We use this service to maintain and provide the content of this website. Webflow processes your data in the USA. By means of standard contractual clauses, the provider undertakes to carry out the processing in a level of data protection corresponding to the European GDPR. 

Webflow uses services for the distributed provision of static data (Content Delivery Network, CDN). These are website-files.com, unpkg.com, jsdelivr.com and cloudfront.net. When you access these files, your IP address is transmitted to the respective companies. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in the high-performance transmission of the components of our website.

Cookies

Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.cookies, which are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping basket function), are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

We have integrated the consent management tool "consentmanager" (www.consentmanager.net) der consentmanager AB (Håltgelvågen 1b, 72348 Västerås, Schweden, mail@consentmanager.net) on our website to request consent for data processing or the use of cookies or comparable functions. With the help of "consentmanager", you have the option of giving or refusing your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, measuring reach and personalised advertising.

You can use "consentmanager" to give or refuse your consent for all functions or give your consent for individual purposes or individual functions. You can also change the settings you have made at a later date. The purpose of integrating "consentmanager" is to allow the users of our website to decide on the aforementioned matters and to offer the possibility of changing settings already made during the further use of our website. In the course of using "consentmanager", personal data and information about the end devices used (IP address, language, browser, etc.) are processed and sent to consentmanager AB. The information about the settings you have made is also stored on your end device.

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. c) GDPR in conjunction with Art. 7 para. 1 GDPR. Art. 7 para. 1 GDPR, insofar as the processing serves to fulfil the legally standardised obligations to provide evidence for the granting of consent. Otherwise, Art. 6 para. 1 sentence 1 lit. f) GDPR is the relevant legal basis. Our legitimate interests in the processing lie in the storage of user settings and preferences in relation to the use of cookies and the evaluation of consent rates. Consent is requested again no later than twenty-four months after the user settings have been made. The user settings made will then be stored again for this period unless you delete the information about your user settings in the terminal device capacities provided for this purpose yourself beforehand.

You can object to the processing if the processing is based on Art. 6 para. 1 sentence 1 lit. f) GDPR. You have the right to object on grounds relating to your particular situation. To object, please send an email to mail@consentmanager.net.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent and the data entered in the contact form will therefore be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.the data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

5 Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.the storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

7 Plugins and Tools

Google Tag Manager

We use Google Tag Manager (GTM) to manage and control the services used on our website. When our website is accessed, personal data (IP address, URL, time of access) is transmitted to the operator of the tool (Google Inc.).

Google ist Teilnehmer des EU-US Data Privacy Frameworks und verwendet sogenannte Standardvertragsklauseln (= Art. 46. Abs. 2 und 3 DSGVO). Dadurch verpflichtet sich Google, das europäische Datenschutzniveau einzuhalten. Es werden durch den GTM keine Cookies gesetzt und es findet kein seitenübergreifendes Tracking darüber statt.

Die Rechtsgrundlage dieser Datenverarbeitung ist das berechtigte Interesse des Webseitenbetreibers, eine datenschutzkonforme Integration weiterer Tools zu möglichen (Art. 6 Abs. 1 lit. f DSGVO).

YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Further information on the handling of user data can be found in YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy.

LiveChat

This website uses the LiveChat online chat system for direct communication with customers and interested parties. The provider of this service is LiveChat Software S.A., ul. Zwycięska 47, 53-033 Wroclaw, Poland.

The data entered for the purpose of the chat (name, e-mail address and message content) is stored on the LiveChat servers. LiveChat is used in the interest of direct communication with our customer service team. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

The chat provider is certified under the terms of the "EU - U.S. Privacy Shield Framework". You can find more information about LiveChat's privacy policy at https://www.livechatinc.com/privacy-policy/.